Like all the European Union members Czech Republic also provides two year guarantee for all offered item. In case that customers are not satisfied with our products they can return bought goods within thirty days after receiving the delivery. We provide 100% money back guarantee.

European Warranty

If you are a consumer, the rights provided to you under this warranty are provided in addition to all rights and remedies conveyed to you by consumer protection laws and regulations and do not affect your legal rights. 

We warrant the Product to you against defects in materials and workmanship under ordinary consumer use on delivery and for a period of 24 months from the date of delivery.

If the Product proves defective during the warranty period, we will ask you to follow the instructions for returning the Product that we will provide you, and we will take one of the following actions: (i) replace the Product with a product that is the same or equivalent to the Product you purchased; (ii) repair the Product; or (iii) refund to you the whole of or part of the purchase price of the Product. Due to technological advances and Product availability the replacement Product may differ slightly and may have a lower selling price from the original Product you purchased.

Replacement and repaired Products or parts provided under this warranty will only be dispatched to addresses within the European Union. All parts and Products you return to us and for which we give you a refund or replacement will become our property, and you agree that any unexpired part of this warranty on the replaced or refunded Product also transfers to us.

How to Obtain the Service. To obtain instructions on how to obtain service under this limited warranty, contact our customer service by email or phone. You will find the contact details of our customer service by clicking the 'Contact Us' button in the home page of our web sites.

Customer service may ask you questions to determine your eligibility under this limited warranty, and if you are eligible you'll be given instructions for returning the defective Product. If we send you a replacement or repair your Product, we will pay the cost of delivering the replacement or repaired Product to you. In case you send us bought item to claim the guarantee you are responsible for the shipping cost.

Further Limitations. We are not liable for losses resulting from any breach of warranty or other breach of contractual duties unless otherwise specified below.

Nothing in this limited warranty excludes or limits our liability for:
(a) losses that are a foreseeable consequence of our breach of warranty or other breach of contractual duties;
(b) death or personal injury caused by our act or omission; and
(c) losses arising from our fraud.

Nothing in this limited warranty will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau. 

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